Privacy Policy
WHO WE ARE
We are High Country Networks Rock Solid Voip. Our website address is: https://www.highcountrynetworks.com/
Effective date: November 1, 2024
PRIVACY POLICY AND TERMS OF SERVICE
This privacy policy sets out how High Country Networks Rock Solid Voip (“High Country Networks”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our App. Information you provide through the App will only be used in accordance with this privacy statement.
High Country Networks will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. High Country Networks may change this privacy policy by updating this page. By using our App, you consent to the practices described in this policy.
If you have any questions about our use of personal information, please contact: support@highcountrynetworks.com
SHARING OF USER INFORMATOIN
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
THIRD-PARTY PROVIDERS[FN1] [PG2]
We may use third-party providers to enhance our services. One such provider, Ringotel, may have access to certain personal data to facilitate communication and provide support services. Ringotel processes personal data independently and may have practices that differ from ours. For detailed information on how they handle personal data, please review Ringotel’s Privacy Policy: Ringotel Privacy Policy
TYPES OF DATA COLLECTED AND DEVICE PERMISSIONS
Among the types of Personal Data that High Country Networks collects, by itself or through third parties, there are: Usage Data; Contacts permission; Camera permission; Precise location permission (non-continuous); Microphone permission; Phone permission; Storage permission; geographic position; Data communicated while using the service; app information; device logs; device information.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using High Country Networks App.
Unless specified otherwise, all Data requested by High Country Networks App is mandatory and failure to provide this Data may make it impossible for High Country Networks to provide its services. Users who are uncertain about which Personal Data is mandatory are welcome to contact us at any time.
Depending on the User’s specific device, High Country Networks may request certain permissions that allow it to access the User’s device Data as described below.
Camera permission
Used for accessing the camera or capturing images and video from the device.
Contacts permission
Used for accessing contacts and profiles on the User’s device, including the changing of entries.
Microphone permission
Used for accessing and recording microphone audio from the User’s device.
Phone permission
Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.
Precise location permission (non-continuous)
Used for accessing the User's precise device location to allow users to share their location with other users.
The geographic location of the User is determined in a manner that isn’t continuous. This means that it is impossible for High Country Networks to derive the exact position of the User on a continuous basis.
Storage permission
Used for accessing shared external storage, including the reading and adding of any items.
COOKIES
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Information is only used for statistical analysis purposes and then the data is removed from the system.
A cookie does not allow access to your computer or any information about you, other than the data you choose to share. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you would like to manage how your browser uses cookies, you can change your browser’s cookie setting by visiting the appropriate link below:
Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: http://www.opera.com/help/tutorials/security/privacy/
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
THE PURPOSE OF PROCESSING
The Data concerning the User is collected to allow the High Country Networks to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Device permissions for Personal Data access, Hosting and backend infrastructure, Infrastructure monitoring, Location-based interactions, Contacting the User, Registration and authentication and Managing contacts and sending messages.
SHARING AND DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
Any personal information that we collect (as identified in the “Personal Data We Collect” section) may be shared with business partners, contractors, vendors, and authorized third-party agents either with Your consent or for business or legal purposes and in accordance with applicable law to:
- Conduct analytics in order to improve the user experience of our Apps and Services:
- Provide support and technical services;
- Operate, deliver, improve and customize our Apps, and Services.
RETENTION TIME
We process Personal Data and store it for as long as required to fulfil for which the information was originally collected.
Therefore, Personal Data that was collected for purposes related to the performance of a contract between the High Country Networks App and the User shall be retained until such contract has been fully performed.
We may retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data will be deleted or anonymized.
SECURITY
High Country Networks is committed to ensuring that information transferred through the internet is secure. Steps are taken to protect against the loss, misuse, or unauthorized alteration of personally identifiable information collected through this website. Suitable physical, electronic and managerial procedures have been put in place to safeguard and secure information collected online.
Note, however, that no information system is 100% secure. Accordingly, High Country Networks cannot guarantee that your information is absolutely secure within its or its third-party service providers’ information systems.
CHILDREN
We do not knowingly collect personal information from children under the age of 13 through the website. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the website without their permission. If you have reason to believe that a child under the age of 13 has provided Contact Information to us, please contact us, at support@highcountrynetworks.com and we will delete that information from our databases.
WEBSITE/APP LINKS
High Country Networks’s website/App may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. External websites are not governed by this privacy statement.
GOOGLE ADS
Google, as a third-party vendor, uses cookies to serve ads.
Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet.
Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
TEXT MESSAGE OPT OUT
Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP”, "QUIT" or “UNSUBSCRIBE” to the number from which you received the message.
If you want to have your personal information changed or deleted from our database, or have any other questions or concerns regarding this statement, contact us at:
High Country Networks, LLC
(801) 890-5008
support@highcountrynetworks.com